Monday, October 25, 2010

Shaking the Leaves

Perhaps it has something to do with the changing seasons. I spent much of the weekend raking leaves and picking up black walnuts, filling a big tub. But no matter how many leaves we raked and walnuts I picked up, each time the wind blew another scatter of walnuts and leaves across the backyard. Some barriers are like that too. We just deal with the same problem over and over, not able or willing to move forward.

For me, each phone call at work is like that. Asking people three times to repeat their name, then asking them to spell it and then still getting it wrong is just not very efficient. I have always been reluctant to ask for accommodations, but today I had it with the phone and asked for an amplification device. I'm not technologically savvy enough to know what specifically to ask for, but I am hopeful that IT will come up with something. Just about anything will be better than what I have now. I'll keep you posted.

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